Amazon Is Hiring Operation Lead , Amazon Fresh | Click Here To Apply

Operations Lead, Amazon Fresh – Job Overview

Amazon is seeking driven and talented individuals to join the Global Specialty Fulfilment (GSF) FC operations team as an Operations Lead for Amazon Fresh. In this role, you will be responsible for managing the day-to-day operations of outbound logistics and fulfillment, ensuring that customer orders are delivered on time and with the highest quality of service. Your role will be central to maintaining Amazon's mission of being the most customer-centric company on earth.

Amazon Is Hiring Operation Lead , Amazon Fresh

Location: Maharashtra

Job ID: 2795580

Key Responsibilities

As an Operations Lead, you will:

  • Team Management: Ensure that team members are properly trained and have the resources they need to perform their jobs effectively. Implement and administer Amazon policies fairly and consistently, particularly related to attendance tracking and performance management.
  • Productivity and Quality: Monitor productivity, quality, and safety metrics, motivating and coaching the team to meet or exceed Amazon's performance expectations. Address performance issues, including up to termination if necessary.
  • Partnership with Delivery Providers: Collaborate with third-party delivery partners to ensure adherence to Amazon's service standards.
  • Operations Execution: Manage daily operations, including outbound execution, for either a large site or multiple smaller sites. Continuously work to improve delivery processes and achieve sustained performance improvements.
  • Metrics and Cost Management: Meet customer-facing metrics while maintaining cost targets and ensuring safety and team morale.
  • Auditing and Compliance: Conduct regular 4M and 5S audits to ensure compliance with delivery station standards.
  • Leadership Support: Act as a stand-in for the Area Manager when needed and manage shifts throughout the day.

Basic Qualifications

  • 1+ years of experience in a customer-facing environment, warehousing, logistics, or manufacturing.
  • Bachelor's degree.
  • Proficiency in English (speaking, writing, and reading).
  • Experience using Microsoft Office products (Excel, Word, etc.).

Preferred Qualifications

  • 2+ years of experience in a customer-facing environment, warehousing, logistics, or manufacturing.

Application Procedure:

[Click Here To Apply]
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This role offers the opportunity to work with one of the most recognized brand names in the world and make a significant impact on Amazon's operations. You’ll be part of a fast-paced environment where you’ll be expected to drive improvements and deliver results.

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