Specialist, Quality Services, Device Tech Support
Job Description:
This position requires expertise in a specific specialized function gained through experience or vocational training. The Specialist, Quality Services in Device Tech Support will need to demonstrate tactical business application skills, especially when working independently or without preset instructions, and should be able to document new processes. The role involves high levels of collaboration and influence, often requiring effective communication with remote and cross-functional teams.
Location: Tamil Nadu, India
Company: ADCI
Job ID: 2799471
Key Responsibilities:
- Demonstrate full working knowledge in a specialized function relevant to device tech support.
- Independently work to establish documentation and set up work instructions.
- Collaborate with remote and external teams, effectively influencing and communicating needs and strategies.
- Utilize strong communication skills to influence and drive quality standards.
Basic Qualifications:
- Bachelor’s or Master’s degree in Engineering (BE/BTech), Computer Applications (MCA), or Information Technology (MSc IT).
- 3-5 years of relevant experience, ideally in a quantitative or technical field.
Preferred Qualifications:
- Same as the basic qualifications, emphasizing 3-5 years of experience in a relevant, specialized function in device tech support or a similar field.
This role is ideal for someone with a strong technical background who can adapt, influence, and work independently to support and improve quality processes within the tech support function.